Quality Management Systems provide a basic framework to ensure that a business’ systems conforms to either mandatory or voluntary Standards or Technical Specifications.  Whether it is a ‘Customer’, ‘Industry’ or a ‘Legal’ requirement, you can be assured that these standards contain proven guidelines for developing and maintaining the highest level of customer satisfaction, environmental, safety, and health systems. These management systems can serve as an excellent base for continual improvement efforts as well.

How Polaris MEP Can Help:

Polaris Quality Management Specialists can assist you with:

  • Gap Analysis – Evaluate the current system
  • Preparation for Certification
  • Show how revisions to Standards may affect your organization
  • Perform internal audits
  • Provide internal training for maintaining your management system

International Standards & Management Systems:

Polaris offers interactive, half day, full day and multiple-day Quality and Management trainings with on-site assessments and implementation services.  We also offer trainings and services for Lean Enterprise and Continuous Improvement.

Please click on the Training title below to find out more information.

  • In this half-day training you will learn about the ISO 9001:2015 Edition of the Quality Management Systems Standard and how to apply the requirements to your business.
  • During this introduction to the ISO 9001:2015 Standard you will hear an overview of the nature of the standard, learn why it is important to the future of global business, and discover the fundamental requirements for implementing the standard.
  • Topics covered include: The purpose of the International Organization for Standardization (ISO); Highlights of each of the ISO 9001 Quality Management Systems requirements; Implementation activities for each related management system element.

 

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  • In this full-day training you will learn the concepts of ISO 9001:2015 and how the standard can become a valuable part of your business management system.
  • Understand how the process approach, in conjunction with the requirements, can provide benefits for your organization and for your customers.
  • Participants engage in activities that create an understanding of each element and illustrate the organizational and individual benefits of a business management system.
  • Topics covered include: Why the International Organization for Standardization exists; The intent of the ISO 9001:2015 Standard; The use of the guidelines; How the ISO 9001:2015 Standard applies to different organizations; A practical application of each of the Standard’s elements and how each relates to the intent of the Standard.

 

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  • In this two day training learn the concepts of ISO 9001:2015 and how the Standard can be a valuable part of any business management system.
  • Acquire the skills to conduct successful internal quality system audits for ISO 9001:2015.
  • Use innovative exercises to help you thoroughly understand the purpose and role of the internal quality auditor.
  • Topics covered include: Basic quality system terminology; The process approach to auditing; Effective communication skills and techniques, including effective questioning and conflict management; planning for, preparing and performing the internal quality audit.

 

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  • In this one day training you will learn important techniques for developing and managing an effective corrective and preventive action program.
  • Identifying, recording and taking effective action to eliminate quality system errors are critical steps in business management practices of today and of the future.
  • Understand how systematic approaches in problem solving can help your organization enhance customer satisfaction through continual improvement.
  • Learn to follow up on the effectiveness of the corrective/preventive action.
  • Topics covered include: Definition of corrective actions and preventive actions; When corrective action is necessary; Identification and recording of non-conformances; Various problem-solving techniques; Analyzing corrective action for continual improvement.

 

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  • This half-day overview will cover the essential components of an ISO 14001 Environmental Management System or OHSAS 18001 Occupational Health, Safety Management System.
  • Discussion will surround elements of the standards, typical timelines for implementation, potential obstacles, resources needed, costs associated with registration and the benefits associated with either program.
  • Topics covered include: Introduction to environmental and safety management; Highlights of ISO 14001 and OHSAS 18001; Implementation activities for each management system; Similarities between ISO 14001, OHSAS 18001 and ISO 9001.

 

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  • This one-day training provides you with a full understanding of the ISO 14001 Standard and principles of Environmental Management Systems (EMS).
  • An excellent lead-in to Polaris ISO 14001 Internal Auditing, this workshop presents detailed information on elements of the Standard, how to implement an EMS, the road to registration, common non-conformances and other topics.
  • Topics covered include: The ISO 14001 elements and the ISO 14004 Guidance document; Key issues in environmental management; Moving beyond compliance; Difficult areas of EMS development including aspects and impacts and operational controls; The road to registration: typical milestones in the development of an ISO 14001 EMS; Integrating ISO 9001 with ISO 14001: benefits and difficulties; Typical EMS Manuals: What type of documentation is needed?; Auditing: What do auditors look for?; Employee training: State-of-the-art methods to train your employees.

 

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  • If you plan to implement ISO 14001, we recommend that you locate areas of substandard performance before being faced with an official audit.
  • An RAB-QSA Lead EHS Auditor will perform the GAP Analysis using a questionnaire checklist to audit the 17 elements of ISO 14001.
  • The result is a detailed report of conformance and non-conformance to the Standard that includes recommendations for improving each issue identified.

 

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  • This two-day training covers the concepts of ISO 14001 and helps you acquire the skills to conduct a successful internal Environmental Management System (EMS) audit.
  • Use innovative exercises to help you thoroughly understand the purpose and role of the internal environmental auditor.
  • Understand practical application of an EMS and how it relates to the intent of the ISO 14001 Standard.
  • When the workshop is delivered on-site, an audit of your company’s system is included.
  • Topics covered include: Basic environmental management system terminology; The process approach to auditing; Effective communication skills and techniques, including effective questioning and conflict management; planning, preparing and performing the internal EMS audit.

 

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  • The objective of this program is to conduct a 3-day working session to complete the planning elements of an ISO 14001 Environmental Management System (EMS).
  • The program follows a step-by-step managed process that can be implemented at a nominal cost with minimal use of internal resources.
  • Following the program, your company will be in a good position to complete its EMS and acquire ISO 14001 certification shortly thereafter.
  • The primary benefit of the program is that a company can identify and rank its environmental aspects in the first two-day period.
  • This is the most critical component in getting your EMS implementation project off the ground.
  • Establishing objectives and targets will be completed during this period as well.
  • Day 3 is typically conducted one month following days 1 and 2, and is used to work on any major elements not completed.

 

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  • This half-day overview for the Chemical Industry, and Partner Companies, will cover the essential components of an RC 14001 Environmental, Health, Safety and Security Management System or Responsible Care® Management System Technical Specification.
  • Discussion will surround elements of the standards, typical timelines for implementation, potential obstacles, resources needed, costs associated with registration and the benefits associated with either program.
  • Topics covered include: Introduction to environmental and safety management; Highlights of RC 14001 and Responsible Care® Management System Technical Specification; Implementation activities for each management system; Similarities between RC 14001, ISO 14001, Responsible Care® Management System, OSHA VPP Star Program, OHSAS 18001 and ISO 9001.

 

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Benefits of Implementing an International Standard or Management System:

In some instances, ISO certification or CE Marking is a requirement for doing business.  This may be due to customer, legal or trading bloc requirements.  Whether certification is required or not, ISO certification provides a variety of internal and external benefits to companies large and small.  The documentation of company processes leads to more consistent and efficient production processes and less waste.  Employees gain greater understanding of their roles and responsibilities, and the documented system forms the basis for training of current and new employees.  With a focus on customer satisfaction and corporate responsibility, companies that have achieved certification have systems in place that help them produce higher quality products and as a result increased business.

Recent Success Story:

Bullard Abrasives Uses (Polaris) to Cut Through Competition

Kenyon Industries Physical Testing Laboratory is Certified to ISO 9001:2008

About ISO:

The International Organization for Standardization (ISO) is the world’s largest developer of voluntary international standards for business, government and society.  Of these, the most well known standards are ISO 9001:2008 (Quality Management Systems Standard) and ISO 14001:2004 (Environmental Management Systems Standard).

The new ISO 50001 standard for energy management was recently approved as a Draft International Standard (DIS).  ISO 50001 establishes a framework for industrial plants, commercial facilities or entire organizations to manage energy.  Targeting broad applicability across national economic sectors, it is estimated that the standard could influence up to 60% of the world’s energy use.