ISO 9001-2015 recognizes that Corrective Action Requests (CARs) are actually a form of Continuous Improvement and, thus, should be seen as opportunities rather than burdens.
Supervisors and Managers usually consider the work put into a CAR review to be “not part of my job” resulting in most companies either performing superficial Corrective Action reviews (that result in recurrences of the nonconformity) or putting off the work (that results in ISO audit findings). With the right tools, methodology, and mindset, CAR implementation efficiency and effectiveness will be significantly improved.
The group will discuss specific examples of what can happen when companies fail to adopt the appropriate CAR mindset and methodology including increased risk exposure to, products, processes, and employees.
This workshop would benefit Quality, Production, Purchasing, and Engineering staff who would be potential owners or contributors to a Corrective Action.
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