ONLINE COURSE: Job Instruction for COVID Compliance (Training Within Industry method)

  • June 15, 2020 - June 19, 2020
    1:30 pm - 4:30 pm


Knowing how to instruct workers so they want to follow new standards (coronavirus cleaning! social distancing!) is critical to achieving your company’s goals for Safety, Quality, Production and Cost. However, most of us have never been trained HOW to train others a way that gets workers to remember to do a job:

  • correctly,
  • safely, and
  • conscientiously.

Job Instruction is a step-by-step process that’s been used for 80 years. This “old” process can offer benefits to manufacturers rolling out new protocols in response to COVID-19.

In this course, learn the proven, systematic Job Instruction method — how to prepare the worker, present operations, try out performance and follow-up to ensure retention and mastery.

This program normally costs more than $600 per student. Polaris MEP is offering a limited number of spaces FREE to help Rhode Island manufacturers be more competitive in the wake of the COVID-19 pandemic.


  • Job Instruction is an effective training process used by leading manufacturers around the world.
  • Part of the Training Within Industry program, it has been proven to create higher levels of employee productivity at a lower cost.
  • Job Instruction can reduce training times by 50% or more while also reducing defects. It helps you to ramp up production with no negative impact to quality.
What to Expect
  • Discover a new way to support workers coming on board and/or taking on new roles in the coronavirus landscape.
  • Get hands-on, practical experience with Job Instruction.
  • Learn from Phil Ward, a recognized, innovative LEAN leader, educator, facilitator and coach with global experience. A certified Job Instruction Trainer, Phil has taught hundreds of manufacturing team members the process for — and benefits of — Job Instruction.
Who Should Attend?
  • Human Resource Executives, Training Managers, Operations Management, Supervisors and Trainers
Technical Details
  • Class is from 1:30pm to 4:00pm daily.
  • Students need to have consistent access to the internet and a video-enabled device.
  • We will use the BlueJeans web conferencing service to deliver the course, LIVE.
  • You do not need to have an account with BlueJeans in order to join the class.
  • Log in details for this online course will be sent to your email address after registration.
  • No more than eight (8) students will be accepted into the class, to ensure participation and time for personalized instruction.


About the Presenter

Polaris MEP Project Manager, Phil Ward, has 35+ years of manufacturing experience in the semiconductor industry (including 30 at Intel), with wafer fabrication, assembly and test. He has held staff level positions within Operations, Engineering, Planning and Total Productive Maintenance (TPM).

As a TPM Manager, Phil developed an innovative Maintenance Bootcamp that helped improve the average availability of > 400 machines 7% in 9 months at a wafer fabrication facility and lowered the average product cycle time by 25% by reducing the variability of preventative maintenance scheduling at an assembly/test facility. He also has experience in machine design, process change management, waste elimination, inventory control, structured problem solving, process and value stream mapping, facilitating Kaizen events, 5S workshops and other lean initiatives.

Phil has a Bachelor of Science in Mechanical Engineering from West Virginia University Institute of Technology.



Rhode Island