Solving the Aging Workforce Crisis with Job Instruction

  • March 14, 2019
    7:30 am - 9:30 am

Note: This event is for manufacturers only.

The demographics of the American workforce are changing, and manufacturers need to be prepared. Baby boomers are reaching the retirement age of 65 at the rate of 10,000 per day, which has been described as the “Silver Tsunami”. When combined with the high turnover rate for Millennial workers, this means that the American workplace need to prepare for a veritable tidal wave of turnover. Eighty percent of companies acknowledge that this is an issue, but less than 31% are actively taking steps to counteract the problem. It is estimated that there will be a 5-Million-person shortage for qualified jobs in the United states by 2026. [Source: Senate Special Committee on Aging, United States Senate Report 2017]

The challenge for all businesses will be to capture current employee knowledge, skills and experience, as well as having a fast and effective training process that works for all types of learners.

This presentation will familiarize the attendees with an effective training process called Job Instruction, part of the Training Within Industry program developed in 40’s to support the war effort. This proven systematic method reduces training times by 50%, provides a process for capturing employee knowledge and strongly supports increased knowledge retention in trainees. The data from a detailed case study will be shared supporting the proven track record of this program.

Who Should Attend

CEOs and company owners, Human Resource executives, Training Managers, Operations Management and Supervisors.

About the Presenter

Polaris MEP Project Manager, Phil Ward, has 35 years of manufacturing experience in the semiconductor industry (including 30 at Intel), with wafer fabrication, assembly and test. He has held staff level positions within Operations, Engineering, Planning and Total Productive Maintenance (TPM). He is a recognized, hands on innovative LEAN leader, educator, facilitator and coach with global experience and is a certified Job Instruction Trainer. As the Director of Manufacturing he led a 591,000 Sq. Ft. Assembly/Test facility with > 500 pieces of equipment and 1100 people. As a TPM Manager, he developed an innovative Maintenance Bootcamp that helped improve the average availability of > 400 machines 7% in 9 months at a wafer fabrication facility and lowered the average product cycle time by 25% by reducing the variability of preventative maintenance scheduling at an assembly/test facility. He has demonstrated routine reductions of 30 -70% in equipment maintenance times while improving product quality through machine stability. He also has experience in machine design, process change management, waste elimination, inventory control, structured problem solving, process and value stream mapping, facilitating Kaizen events, 5S workshops and other lean initiatives. Phil has a Bachelor of Science in Mechanical Engineering from West Virginia University Institute of Technology. Contact:


In order to ensure Polaris MEP is offering the best business improvement programs to Rhode Island Manufacturers and justify continued U.S. Department of Commerce funding for these services, participants may be asked to provide impact data and assessment, through an impartial third-party survey firm, 6-12 months after a Polaris MEP hosted public workshop.


Venue Phone: 401-270-8896

Venue Website:

315 Iron Horse Way, Providence, Rhode Island, 02908, United States

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