“The engagement with Polaris MEP has already opened doors by meeting our channel partner’s ISO requirement. We expect that the work we have done with them will lead to even more revenue and jobs down the road.”
Jeffery Flath, President and CEO
eNow brought in Polaris MEP, whose team members have over 40 years of collective experience with the ISO quality standard. Polaris MEP personnel walked through all of the steps involved in the preparation of the documentation essential to certification, to make the workload as easy as possible on eNow. Polaris MEP was able to help write the Quality Manual and supporting documents, and provide auditor trainings and management reviews. Polaris MEP’s approach was efficient, generating only the documentation that was critical to the certification and avoiding the extraneous, over documentation that often accompanies such an engagement.
AutoZone, Atlas Van Lines, the Arpin Group, US Express, Walmart and others already have trucks utilizing eNow solutions. As a result of the assistance from Polaris MEP, eNow’s ISO 9001 certification has opened the company up to an even wider market.
eNow has met their supplier requirement for ISO 9001 certification and has recently received a $1 million purchase order.
Having gone through the process with Polaris MEP, eNow has realized additional benefits internally. The company’s involvement in writing the Quality Manual and backup documentation has led them to become a more disciplined organization. Company officials also report an increase in internal communication throughout the organization, leading to greater productivity and focus on the corporate mission
After realizing some of the benefits that have already come with ISO compliance, eNow has recommended that their suppliers follow suit and also become ISO compliant in order that they too will have access to more business.