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Measuring Customer Satisfaction for Manufacturing Competitiveness
Many Quality standards require some degree of measuring customer satisfaction, including ISO 9001, AS9100D and ISO 13485. ALL manufacturers looking to improve competitiveness and profitability can benefit from collecting and acting on customer feedback. Polaris MEP...
Succeeding in the Labor Market with Competitive Employee Benefits
Discover what benefits help make your manufacturing business an “employer of choice,” reducing recruiting and retention costs. Benefits can give Manufacturers a competitive edge in recruiting and retention. Many employers aren’t sure what to offer, however, and/or...
New Resources for Lowering Energy Expenses
Lowering energy expenses is important for topline, bottom line ... even your pipeline as uncomfortable workers have higher turnover and younger recruits want companies committed to sustainability. Polaris MEP invited the experts from RISE Engineering to share...
Two New Employment Law Services for RI’s Smaller Manufacturers
Polaris MEP Programs Manager Kayla Viveiros interviewed Foley & Foley, experts in employment law, to discuss how human resources has become more and more about preventing litigation. Foley & Foley's Wendy Hansen talks about which changes RI manufacturers...
Digital Innovation and R&D Tax Credits for Today’s Manufacturing Challenges
Digital innovation is one way Rhode Island manufacturers can address today's challenges such as supply chain, labor shortages and high operating costs. However many are unsure of the possibilities and of the cost involved in digital transformation. In this Polaris MEP...
WHAT and WHY of Setup Reduction / Quick Changeover / SMED
What is SMED (aka Quick Changeover, aka Setup Reduction)? How does reducing the time it takes for setups allow for increased production flexibility, smaller lot sizes, less scrap, shortened lead times and happier customers? What training is available to enjoy these...
Introduction to Value Stream Mapping
Why is Value Stream Mapping so beloved as a lean manufacturing tool to identify and remove / reduce “waste” in production? Ted Kennedy, Six Sigma Black Belt and Polaris MEP Manufacturing Advisor, says Value Stream Mapping has been proven to work for all sizes and...
Process Flow Mapping Info Session
Process Flow Mapping is a lean manufacturing tool that visually describes flow of work from customer order to generating and shipping work. With it, manufacturers in Rhode Island can identify redundancies and irrelevant processing steps that can be removed. If you're...
Expand Through Exports – Meet the Local Resources for RI Manufacturers
"Accessing New Customers & Markets" was ranked as the second highest growth driver for Rhode Island manufacturers in Polaris MEP's 2022 State of RI Manufacturing study. Where will Ocean State companies find new buyers for their #MadeInRI products? One option is to...